Giving feedback is part of managing people, but it is not always easy to get the conversation right. A manager may have a legitimate concern about someone's work, communication or behaviour, yet the way that concern is raised can determine what happens next....
When a workplace complaint is raised, one of the first questions organisations ask is: how long does a workplace investigation take? There is no standard timeframe. The time required depends on the nature and complexity of the matter and what is required to...
Sometimes it is more efficient and cost effective to conduct workplace investigation interviews remotely using video conferencing technology such Teams or Zoom and the use of remote interviews has become more commonplace since the Covid pandemic. If you have decided...
The Investigator’s Role The investigator’s role is simple – to get to the truth of the matter. It is not to prosecute the complaint and it is not to defend the respondent. Nor is it to be a mere mouthpiece of the employer or produce a result that might best suit...